Shape utilizes Stripe as our billing system and sends invoices directly to our customers from the Stripe system. 

 

Can I view my invoices in the Shape interface? 

Unfortunately not at this time. Invoices are emailed to customers on the "Next Billing Date" found on the Billing page in Shape. If you are unable to find previous invoices, we're more than happy to email you invoices for any previous monthly billing periods. Please email support@shape.io with the month and year you would an invoice for.

Can invoices be sent to multiple people at my organization? 

We're more than happy to add additional members of your team as cc's on invoices. Please submit your request to support@shape.io. We will reach out to your company's Shape Admin or primary billing contact for approval before additional team members are added. 

 

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